what 25 years in healthcare taught me about people
From the floors of Children's Hospital of Philadelphia to the offices of Johnson and Johnson, to the hallways of a New Jersey prep school, I have spent 25 years showing up for people in all kinds of rooms.
And after 25 years, here is the one thing that has never changed in any room I have ever walked into:
People just want to feel seen.
Not fixed. Not advised. Not handed a plan.
Seen.
The teen sitting in my office at school is not so different from the patient I cared for at Children's Hospital of Philadelphia decades ago. They both want someone to stop moving long enough to actually look at them. To say -- I hear you. And I am right here.
I did not become a life coach because I got tired of healthcare.
I became a life coach because healthcare kept showing me the same thing over and over again: the clinical piece matters, but the human piece is everything.
You can have the best treatment plan in the world. The most efficient system. The most perfectly designed process. And none of it works if the person in front of you does not feel safe enough to trust you.
stop asking why you're so exhausted
Of course you're tired.
School just started. Your body is still half in summer mode. You're getting up early again, but bedtime is still late because summer nights trained you that way. Then you stack fall sports. Homework. Practice. Early alarms. A brain that never really shuts off.
Your body is working hard.
Your brain is working hard.
So of course you're exhausted.
And still, so many of you keep asking the same question like something is wrong with you.
Why am I so tired?
Why can't I just push through?
Everyone else seems fine.
Then the self-talk gets mean. You decide you should be running at 100% all the time. You treat rest like a character flaw. You show up drained and then beat yourself up for being drained.
That is a lot to put on a person who just got thrown back into a full routine.
busy is not the same as becoming
Can I just say the hard part out loud?
You can be booked solid, crushing it on paper, answering every text, showing up to everything… and still feel completely lost.
Busy does not mean you’re okay.
Busy does not mean you’re growing.
Sometimes busy is just the outfit you put on so nobody asks how you really are.
I see this all the time with teens and young adults. Grades. Sports. Clubs. Jobs. Internships. Looking “on track.” It works… until you try to rest for five minutes and the panic shows up. Like if you stop producing, you stop mattering.
You were never meant to be a walking report card.
I used to be that anxious high achiever who thought rest meant something was wrong with me. Keep going. Stay fine. Add one more thing. I know that costume really well.
And “I’m fine”? That is not a plan. That’s a shield. It’s how smart, capable people disappear inside their own lives while everyone claps for how well they’re handling it.
If you’re exhausted, lonely, anxious, numb, or quietly quitting on what you actually want while smiling in photos… you’re not fine. You’re surviving. Different thing.
you already know. so why are you still waiting?
There's a moment where something inside you just knows.
You know the relationship has run its course. You know the major isn't the right fit. You know the friendship has quietly shifted into something that drains you more than it fills you. You know the job is making you someone you don't really like.
You know.
And yet…. you stay. You wait. You spin. You ask everyone around you what they think. You make pros and cons lists at 11pm. You convince yourself that maybe you're overreacting. Maybe it's a phase. Maybe things will get better if you just give it more time.
Sound familiar?
Here's what I want you to hear today: the problem isn't that you don't have the answer.
The problem is that you don't trust yourself enough to act on it.
the pressure got here before day one
You know that look.
School has not fully started, or it just did, and your teen or young adult already looks like they ran a marathon in their head. Quieter at dinner. Weirdly snippy about the schedule. “I’m fine,” delivered with the energy of someone who is very much not fine.
If that is your house right now, you are not crazy. And they are not being dramatic for sport.
The pressure got here early. Rude of it, honestly.
what parents are actually seeing
It does not always look like a meltdown. Meltdowns would at least come with a clear plot.
It looks like:
- Big feelings about small things (the wrong cereal becomes a whole event)
- Scrolling that is somehow both rest and not rest
- “I don’t know” on loop when you ask about the year
- A beautiful plan on paper and zero spark behind the eyes
- A kid who is physically on the couch and mentally already in third period
what confidence-building actually looks like (one client's story)
There's a moment in every coaching relationship where I can feel something shift. It's not always dramatic….. nobody's throwing confetti. Sometimes it's just a slightly straighter posture on a video call, or someone saying "I think I actually want that" instead of "I don't know, maybe," and I have to resist the urge to fist-pump on camera.
When Jaden first came to me, she was stuck. Not because she lacked drive or dreams, she had plenty of both, tucked away like a Christmas present she wasn't sure she was allowed to open yet. She was stuck because she didn't believe she was allowed to want what she wanted. That's a quiet kind of stuck. It doesn't look like a crisis from the outside. It looks like hesitation, a lot of "maybe someday," and waiting for a permission slip nobody was ever going to hand her.
Six months later, she's living a life she told me she couldn't have imagined this time last year. She's chasing a tattoo apprenticeship — a real, specific, entirely-hers dream and she's doing it with a steadiness that honestly makes me a little proud every time I think about it (yes, coach pride is a real thing, no I'm not sorry about it).
she said she was fine. she wasn’t.
she was working on her applications and one of the prompts asked her to write about a difficulty in her life and how it shaped her.
She stared at that question for a long time.
What difficulty? she thought. I'm fine.
But the longer she sat with it, the more things started coming up. Feelings she hadn't thought about in years. Memories she had tucked away so carefully she almost forgot they were there. And this slow, creeping awareness that she had been telling herself, and everyone around her, that she was fine for a very long time.
The essay prompt didn't just ask her to write. It asked her to look.
the idea was just the beginning
I have a confession.
I had this idea for an e-book. A real one : 73 pages, a five-step framework, everything. And for a long time it just lived in my head. I'd think about it, get excited about it, tell myself I was going to do it... and then life would happen and it would stay exactly where it was. In my head.
Sound familiar?
Here's the thing nobody tells you about ideas, having one is actually the easy part. It's the doing that trips us up. The figuring it out. The what-if-it-doesn't-work. The I-don't-even-know-where-to-start.
I wrote the e-book. And then I had to figure out the tech to actually get it out into the world. And honestly? The tech was harder. 😂
But I didn't give up. I troubleshot it and Googled it and asked for help and tried again. And then one day, it worked! And I jumped for joy. Literally.
And standing in that moment, all I could think about was how many ideas never make it out of someone's head. How many things stay stuck at "someday."
i didn't pave the way for my kids. here's what i did instead.
A country song, a car ride, and the moment I realized my kids had actually launched.
I have heard Jordan Davis's "The Next Thing You Know" more times than I can count. It is a great song. One of those that plays in the background of a summer afternoon and makes you feel warm and a little nostalgic without really stopping you in your tracks.
Until this summer. Until it came on in the car and I felt the tears coming before I even knew why.
Why now?
Maybe because it is summer — my favorite time of year — and for the first time, everyone is off doing their thing. No one took a collective pause. No big family dinners, no lazy mornings, no kids wandering in and out of the kitchen.
This summer, my kids are living.
One is at an internship, diving headfirst into ten weeks of work he has no roadmap for, just drive and willingness to figure it out. One flew to London all alone and found his way to the Airbnb, and is taking a class abroad. And my youngest, my baby, chose to spend nine days at a nursing leadership conference at Duke, staying in a dorm full of strangers, nervous about her roommate, moving forward anyway.
All of them, stepping out. All of them, thriving.
And I am sitting in the car crying to a country song, wondering: how did we get here?
summer said YES and so did I
It started with a text from my daughter. "Mom, want to come to the beach with us?"
Did I have things to do? Absolutely. Did I drop all of them? Without hesitation.
This has been a dream of mine! To be the kind of person who says yes first and figures the rest out later. And summer, with its long days and loose schedule, feels like the universe's invitation to actually live that way.
So off we went. Me, my daughter, and her friends. That car ride alone was worth it!! Being included in their conversations, their laughter, their world for just a little while. Watching those girls at the ocean, giggling and daring each other to cold plunge into absolutely freezing water? My heart was so full. My daughter is getting older. She could have driven herself and her friends. Maybe she was being lazy. Or maybe — just maybe — she wanted me there. Either way, I showed up and I will take it.
I came home sunburned in exactly the spots I always miss. Without fail. Every single time.
And before I could even sit down, my son asked if I wanted to play tennis.
Yes. Obviously yes.